Privacy Policy
Effective Date: January 1, 2025
YEG Property Solutions Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Property details and renovation requirements
- Real estate license information (for realtor partners)
- Financial information related to renovation projects
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our renovation services
- Communicate with you about your projects
- Process payments and maintain records
- Send marketing communications (with your consent)
- Comply with legal obligations
- Protect against fraudulent or illegal activity
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Trusted contractors and suppliers involved in your renovation project
- Realtor Partners: When you're referred by a realtor, we maintain communication with them about your project
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where we rely on consent to process your information
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18 years of age.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Note: This privacy policy is specific to YEG Property Solutions Inc. and our operations in Edmonton, Alberta, Canada. For specific questions about how your information is handled in relation to a particular project, please contact us directly.